Privacy Policy

1. Introduction

Blaze Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports analytics platform and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, organization)
• Payment information (processed securely via Stripe)
• Team preferences and saved analytics settings
• Communications and support requests

2.2 Information Collected Automatically

• Usage data and analytics interactions
• IP address and device information
• Cookies and similar tracking technologies
• API usage patterns and performance metrics

2.3 Sports Data

• Public sports statistics and game data
• Licensed data from official providers (Sportradar, Stats Perform)
• Aggregated performance metrics
• No personal athlete data beyond publicly available statistics

3. How We Use Your Information

We use collected information to:

• Provide and improve our analytics services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect and prevent fraudulent activity
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

• With service providers (Cloudflare, Stripe, AWS)
• To comply with legal obligations or court orders
• To protect rights, property, or safety
• With your consent or at your direction
• In connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures:

• 256-bit SSL encryption for all data transmissions
• SOC 2 Type I compliance (Type II in progress)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Data encryption at rest and in transit
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Account data: Duration of account + 90 days
• Analytics data: 5 years for historical analysis
• Support tickets: 2 years

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with supervisory authorities

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential site functionality
• Analytics and performance monitoring (Google Analytics)
• User preferences and settings
• Security and fraud prevention

You can control cookies through your browser settings, though some features may not function properly without them.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

11. California Privacy Rights

California residents have additional rights under CCPA:

• Right to know about personal information collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.

13. Contact Information